Our returns approach
Because gifts may be made to order, personalized or perishable, we do not accept returns or exchanges for a change of mind or an incorrect choice after an order has been prepared.
If something is wrong with your order
If an order arrives damaged, defective, incomplete, incorrect or materially different from what was described, contact us as soon as possible at indiagiftora@gmail.com or WhatsApp +91 88003 30173. Include your order number and clear photos where relevant so we can review the issue and explain the available resolution.
This policy does not limit any rights or remedies that apply under Indian law. Any refund, replacement or other remedy will be handled in accordance with applicable law and the circumstances of the order.
Order cancellations
Please contact us promptly if you need to cancel. Whether an order can be cancelled depends on its preparation and dispatch status; we will confirm the available options.